Confident Business Man

Today’s leaders have great responsibility. Whether they lead a department, work group, project or team, people look to them for information, direction and connection.

Leaders have the potential to change lives and determine success. With this responsibility comes the need for leadership training.


  • Is your vision and mission merely a plaque on the wall in your reception area, or is it a guiding force for success that permeates your entire organization?
  • Do your employees know and can they articulate what lies behind your company’s brand? What holds it up?
  • Do your managers have the communication and leadership skills required to lead?

Employees overwhelmingly look to their managers and supervisors for information that will help them understand their work and their place in the organization. Good leaders embrace the challenge of building commitment, leading change, managing resistance and motivating their staff to move forward. Good leaders constantly review their skills and seek additional leadership development. They grow their ability to manage conflict and confrontation. They seek to better understand their leadership style and its influence on different personalities. They constantly enhance their skills through leadership training.

Classes focused on leadership training include:

Interpersonal Agility

Leaders rely on communication skills to achieve the work of the organization, threfore, good communication skills are the basis of leadership. Whether you review and reinforce current skills or learn new communication skills, this class will strengthen your position in the organization. It is designed for leadership training as well as for those in non-leadership positions.

Participants will have an opportunity to:

  • Define their personal style of communicating and understand how it impacts others.
  • Work with, not against, different personality styles.
  • Understand and demonstrate focused listening skills.
  • Recognize, understand and use non-verbal skills.
  • Use self disclosure to improve employee connection and productivity.
  • Give and receive feedback.
  • Paraphrase and summarize.
  • Use language to engage rather than intimidate or accuse.
  • Give credit to others.
  • Ask good questions and give good answers.

The Leader as Communicator

Leaders are the voice of the organization. They are required to understand and speak to the vision, mission, values and brand of the organization. This leadership training class provides the tools with which to lead a department, work group, project or team. It is designed for people in leadership positions.

Participants will have an opportunity to:

  • Reduce ambiguity and confusion.
  • Change attitudes.
  • Foster participation.
  • Build commitment.
  • Translate important messages, making them relevant to your employees.
  • Improve communication skills.
  • Listen without judgment.
  • Answer questions more effectively and credibly.
  • Manage resistance to the messages.
  • Improve employee participation and involvement.
  • Address critical business issues.

Leading in Times of Challenge and Change

We live in changing times. Our economy and the world are challenged with moving forward and finding success in today’s uncertain climate. We depend on our leaders throughout the organization to lead the change. This leadership training class is designed for people in leadership positions.

Participants will have the opportunity to:

  • Learn techniques for communicating.
  • Use and diffuse the company grapevine.
  • Embrace new direction; build commitment.
  • Translate and deliver tough messages.
  • Reduce anxiety, confusion and fear.
  • Remain positive; engage employee energy.
  • Manage resistance.
  • Answer questions more effectively and credibly.
  • Speak to motivate; build commitment, raise morale.
  • Address critical business issues.

The Leader as Facilitator

The facilitator works with people to bring ideas together to solve problems or reach agreement. Facilitation encourages and combines ideas, produces collaborative decision making and saves time. Leadership training includes the ability to facilitate groups and this leadership development class provides the skills and tools to be a facilitator. This class is designed for people in leadership positions.

Participants will have an opportunity to:

  • Understand the need for and process of facilitation.
  • Learn how to encourage ideas.
  • Learn how to encourage contribution.
  • Review and learn communication skills required for good facilitation.
  • Develop listening, paraphrasing and summarizing skills.
  • Learn and apply facilitation tools.
  • Maintain neutrality.
  • Sharpen ability to focus on process and outcomes.

Business Writing

The written word is the backbone of businesses. It is the result of your thinking and the result of conversations you have with others. Ultimately, it is the product and proof of your hard work. Good writing skills enhance your image by enabling you to inform, persuade and motivate.

All employees need good writing skills. This class not only enhances your ability to be a good, effective writer but helps you to enjoy the process. It is designed for people in leadership and non-leadership positions.

Participants will have an opportunity to:

  • Organize thoughts into sentences, paragraphs and documents.
  • Present ideas clearly to inform or persuade.
  • Be less intimidated by the rules of grammar.
  • Improve memo, letter, proposal, or report writing.
  • Control tone, structure, style and format.
  • Understand new business writing guidelines.
  • Avoid common business writing mistakes.
  • Improve visual appeal.
  • Write in a powerful, results-oriented manner.